Pay-as-you-Go & Workshop bookings: Advance booking is highly recommended as spaces are limited and subject to availability. Your place is only confirmed once payment has been received. Reservations cannot be held without payment.   Cancellations: Please cancel at least 24 hours before the class/workshop (by email, or text if email is not possible). Social media messages may not be seen in time and are not reliable for cancellations. Cancellations made 24+ hours in advance: you may choose a full refund or transfer to another class/workshop (subject to availability).  Cancellations within 24 hours of the class start time are not eligible for refunds.   Yoga in The Garden:  Outdoor sessions are weather-dependent. If conditions are unsuitable, participants will be notified on the morning of/within a few hours of the class. An alternative studio-based or Zoom class will be offered where possible. 

 

5 Class Pass: A 5 Class Pass is valid for 2 months from your chosen start date (probably the date of your first class).  Once purchased, you can book online using the Class Pass credits. Spaces are subject to availability, so advance booking is recommended for each class to secure your place. 
Cancellations & Rescheduling: You may cancel or reschedule a booked class up to 24 hours before the start time. The credit will be returned to your pass account for future use (within the 2-month validity).  Unused credits cannot be refunded or carried over beyond the 2-month expiry. In exceptional circumstances (e.g. serious ongoing illness or injury), a full or partial refund may be considered. Please contact Kate via email to discuss.

Half Term Block Bookings: Some classes (including YogaFit & Mindful Yoga) are term time only and can be purchased in Half Term Blocks (usually between 5-8 weeks).  Block bookings confirm you place at class every week for the half term.  Advance booking and payment are required to confirm your place. 
Missed Classes:  There are no refunds for missed classes and missed classes may not be carried over to the next half term.  Where possible, you may swap into another class with The Yoga Batch (subject to availability) or access a Zoom recording (where available).
Cancellations: To cancel a block booking, please email theyogabatch@gmail.com at least 48 hours before the first class of the half term. Cancellations made 48+ hours in advance: you may receive a full refund or transfer your booking to another block in the following half term.  Cancellations made within 48 hours of the first class (or part-way through a block): you may receive a partial refund, equivalent to the value of the remaining classes.    Please check the Half Term Block start dates and half term length before booking.  

Private Yoga: Private sessions and 4-session block packages can be purchased online.  After purchase, Kate will contact you by email or phone to arrange suitable times  Once purchased, Kate will contact you via email or telephone to arrange mutually suitable session times.  Alternatively, you are welcome to contact Kate before purchasing to discuss your needs and availability (Email: theyogabatch@gmail.com, Tel: 07899 033666).  A free telephone consultation is included and recommended prior to your first session. This helps clarify your goals, focus areas, and any relevant health considerations.

Cancellations made 48+ hours before your session: full refund or reschedule to a mutually agreed date/time. Cancellations made within 48 hours of the session start time, are not eligible for a refund.  Should Kate need to cancel your appointment, you will be offered an alternative date/time or a full refund (or pro-rata refund for block packages).  Block Package Policy:  Block Packages consist of 4 sessions.  All sessions must be used within 3 months of the first session. Unused sessions after this period will expire and are non-refundable.

Classes or courses cancelled by The Yoga Batch:  If Kate/The Yoga Batch needs to cancel a  class, course or workshop,  as much notice as possible will be given.  Where possible, a suitably qualified and insured cover teacher may lead the class instead of cancelling.  If a class is cancelled students will be offered the option to transfer their booking to an alternative/rescheduled class, receive a credit note to use for future bookings or receive a refund.  Yoga in The Garden:  Outdoor sessions are weather-dependent. If conditions are unsuitable, participants will be notified on the morning of/within a few hours of the class. An alternative studio-based or Zoom class will be offered where possible.   

The Yoga Batch@Home (on-demand yoga library): When purchasing The Yoga Batch@Home program (online on-demand yoga library) you agree that you are purchasing a subscription of £12 per month that is charged on a recurring monthly basis until you cancel.  The subscription fee will automatically be withdrawn from your account upon purchase (or at the end of any free trial period where applicable).   Should you wish to terminate your subscription at any time (or within the free trial period), this can be done through your member profile area accessible at the top right of each web page.  See this video for instructions.   Partial refunds are not available for cancellations made mid-way through a subscription period, but will stop from the next subscription renewal date.  Alternatively you can contact Kate at The Yoga Batch via email ~ you will need to allow up to 14 days prior to your subscription renewal date and will need to confirm your name/email address and  scheduled renewal date in this email.  

​

Privacy Policy: At The Yoga Batch, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information. Any personal information you provide (e.g. when booking a class, signing up for emails, or making a purchase) will be stored securely. Your personal data will never be shared with or sold to third parties. We may use your details to contact you about your bookings, respond to enquiries, or send updates you have opted in to receive.   This website uses cookies to improve your browsing experience (e.g. remembering preferences, tracking website visits). Cookies are stored in your internet browser. You can delete or block them at any time via your browser settings.  By continuing to use this site, we assume you consent to the use of cookies, in line with this policy.  This website is hosted on the Wix.com platform. Wix provides the online platform that allows us to sell our services to you.  Your data may be stored through Wix’s data storage, databases, and applications, all of which are held securely behind a firewall.   We keep your personal data only for as long as is necessary for the purposes set out in this policy (e.g. to meet legal, tax, or accounting requirements, or until you request its deletion).   Under the UK General Data Protection Regulation (GDPR), you have the right to:   Access the personal information we hold about you,  Request correction, amendment, or deletion of your data, Withdraw consent for us to contact you or use your data.  To exercise any of these rights, please contact: theyogabatch@gmail.com    
Changes to this Policy:  We may update this Privacy Policy from time to time. Any changes will take effect immediately when posted here. If significant updates are made, we will notify you on this page so you know what has changed.  

​

Safety & Disclaimer:  Yoga is generally a safe and effective way to support your health and wellbeing. However, it is recommended that you consult your GP before starting any new form of exercise.  Please listen to your body. If you experience pain, discomfort, or strain, ease out of the posture and rest.  You may choose to adapt or modify your practice to suit your needs.  All yoga and exercise should be carried out at a pace that feels comfortable for you. If any movement causes pain, stop immediately.  By taking part in sessions (in-person, online via Zoom, or pre-recorded), you accept that you are responsible for your own practice and wellbeing. Kate Batchelor / The Yoga Batch cannot accept liability for personal injury or damages arising from participation.  All video and audio content is intended for general guidance only and should not replace medical advice. Please inform Kate of any relevant medical conditions, injuries, or changes to your health before attending class, so your practice can be supported safely.

Pregnancy:  it is not advised to begin any new yoga/exercise regime in the first trimester of pregnancy.  Between weeks 6–14 of pregnancy, yoga is generally inadvisable unless specifically guided by a qualified teacher (Kate/The Yoga Batch does NOT hold this qualification). At all stages of pregnancy, please seek medical advice and adapt your practice as needed. You may wish to explore specialist pre- or post-natal yoga classes for additional support.

 

Content Ownership & Usage:  All video and/or audio content provided through this website, subscription programs, or the Wix App is the property of Kate Batchelor / The Yoga Batch and is protected under copyright law. Content is provided for your personal, non-commercial use only.  You may not copy, download, edit, reproduce, share, distribute, publicly display, or use the content in any way outside of personal practice.  Sharing login details, recording content, or making the content available to others (in whole or in part) is strictly prohibited.  Breach of these terms may result in the termination of your subscription without refund and/or legal action.   Health Disclaimer:  All video and audio content is intended for general guidance only and should not replace medical advice. Please listen to your body and practice safely at your own pace. By using this content, you accept responsibility for your own health and wellbeing.  All trademarks, logos, and teaching materials remain the intellectual property of Kate Batchelor / The Yoga Batch.  We reserve the right to update, remove, or change video content at any time. 

​